Automatic product feature extraction from online product reviews using maximum entropy with lexical and syntactic features

Abstract

The task of product feature extraction is to find product features that customers refer to their topic reviews. It would be useful to characterize the opinions about the products. We propose an approach for product feature extraction by combining lexical and syntactic features with a maximum entropy model. For the underlying principle of maximum entropy, it prefers the uniform distributions if there is no external knowledge. Using a maximum entropy approach, firstly we extract the learning features from the annotated corpus, secondly we train the maximum entropy model, thirdly we use trained model to extract product features, and finally we apply a natural language processing technique in postprocessing step to discover the remaining product features. Our experimental results show that this approach is suitable for automatic product feature extraction.